ABOUT US
We design and deliver places that understand people, elevate performance and strengthen organisations.
Founded by Luke Finlay in 2011, Insight Building Services was born from a desire to do things differently - with more care, more clarity and more accountability.
What began as a small team in the Hunter has grown into a multidisciplinary practice of designers, project managers and construction specialists, united by a simple belief: when you truly understand how people work, you can create workplaces that perform better.
For Insight, intelligent workplaces are not just about structure, systems and efficiency - they’re also about people. Understanding culture, behaviours and human needs is as critical as technical precision. It’s this balance of strategic intelligence and emotional intelligence that shapes every space Insight creates.
Over the past 15 years, Insight has become a trusted partner for organisations seeking workplaces where culture, operations and performance align - environments designed with intent, empathy and long-term value in mind.
Proudly independent, Insight remains guided by Luke’s commitment to quality, innovation and genuine collaboration.
Today, Insight leads with strategy first - delivering intelligent places that elevate people, sharpen performance and help businesses move forward with confidence.
OUR VALUES
At Insight, our culture is shaped by the principles that guide how we think, collaborate and deliver.
We are proud members of the Master Builders Association, reflecting our commitment to industry standards, continuous improvement and professional excellence.
INTEGRITY
PASSION
SOLUTIONS
GAME ON
LOYALTY & TRUST
OUR TEAM
Our team is driven by a shared commitment to quality, collaboration and continuous improvement, creating confidence at every stage of the project journey.
The health, safety and wellbeing of our employees, contractors and partners is our highest priority. We uphold strict safety standards across all projects and stages of delivery.
Luke Finlay | Director
Ryan Riddell | Operations Manager
Keeley Fishlock | EA & Project Administrator
James Brownlee | Construction Manager
Trent Fox | Senior Project Manager
Grant Currie | Project Manager
Jess Eather | Project Manager
Trent Sattler | Project Manager
Nick Goldsworthy | Contracts Administrator
Matt Hunter | Contracts Administrator
Olivia Albertson | Finance & Administration Officer
Shelby Dunn | Project Administrator
Beyond the buildinvesting in people beyond the projects.