ABOUT US

We create and deliver places that understand people, elevate performance and strengthen organisations.

Founded by Luke Finlay in 2011, Insight Building Services was born from a desire to do things differently – with more care, more clarity and more accountability.

What began as a small team in the Hunter has grown into a trusted commercial construction company in Newcastle, bringing together experienced project managers, construction specialists and industry professionals, united by a simple belief: when you truly understand a client's needs, you can deliver spaces that work better for their business.

For Insight, commercial construction is about more than structures, systems and efficiency – it's also about people. Understanding business operations, workplace requirements and client expectations is just as important as technical precision. It's this balance of practical expertise, attention to detail and genuine collaboration that shapes every project Insight delivers.

Over the past 15 years, Insight has become a trusted partner for organisations across Newcastle and the Hunter Region, delivering commercial fitouts, new builds and building refurbishments that balance functionality, quality and long-term value.

Proudly independent, Insight remains guided by Luke's commitment to quality, innovation and genuine collaboration.

Today, Insight continues to deliver high-quality commercial construction projects across a range of industries, including medical, healthcare, childcare, hospitality and office environments – creating functional, purpose-built spaces that support businesses and their future growth.

Planned with Insight. Built on Trust. Delivered with Confidence.

Modern kitchen and dining area with wooden cabinets, round wooden table, and chairs, large window with blinds, and minimal decor.

OUR VALUES

At Insight Building Services, our culture is built on the values that guide how we work, collaborate and deliver. Integrity, accountability, quality and genuine relationships are at the heart of everything we do, from initial planning through to project completion.

As proud members of the Master Builders Association, we are committed to maintaining high industry standards, continuous improvement and excellence across every commercial construction, fitout and refurbishment project we undertake.

INTEGRITY: We do what we say and stand by our word.

SOLUTIONS: We think critically, solve problems and act proactively.

LOYALTY & TRUST: Built through relationships, strengthened over time and proven through delivery.

PASSION: We take pride in our work, our people and every project we deliver.

GAME ON: We approach every challenge with energy, focus and commitment.

OUR TEAM

At Insight Building Services, our team brings together experienced construction professionals, project managers and industry specialists, united by a shared commitment to quality, collaboration and continuous improvement. Together, we deliver commercial construction projects with professionalism, accountability, and confidence at every stage.

The health, safety and wellbeing of our employees, subcontractors and project partners remain our highest priority. We are committed to maintaining high safety standards and fostering a positive, supportive working environment across every project we undertake.

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Black and white photo of a smiling bald man with a beard, wearing a white collared shirt.
Black and white portrait of a smiling man wearing a collared shirt.
Black and white portrait of a smiling man wearing a collared shirt.

Luke Finlay | Director

Ryan Riddell | Operations Manager

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Black and white photo of a man with curly hair, smiling, wearing a striped collared shirt.

James Brownlee | Construction Manager

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A black-and-white portrait of a young woman with long straight hair, smiling, wearing a blazer and a white shirt.

Keeley Fishlock | EA & Project Administrator

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A woman smiling, wearing glasses, a blazer, and a necklace, in black and white portrait.

Olivia Albertson | Finance & Administration Officer

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Black and white portrait of a middle-aged man with short hair, wearing a collared shirt, smiling against a plain background.

Adam O’Connor | Senior Estimator

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A black and white portrait of a smiling young man with short dark hair, wearing a collared shirt.

Jordan Neal | Estimator

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Black and white photo of a man smiling, wearing glasses and a collared shirt.

Trent Fox | Senior Project Manager

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Black and white photo of a man with dark hair wearing a striped collared shirt, smiling at the camera against a plain background.

Trent Sattler‍ ‍| Project Manager

Portrait of a smiling man with short hair and a beard, wearing a collared shirt, against a plain background.
Portrait of a smiling man with short hair and a beard, wearing a collared shirt, against a plain background.

Grant Currie | Project Manager

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A black and white photo of a smiling young man with medium-length hair, wearing a collared shirt.

Matthew Hunter | Project Manager

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Black and white portrait of a young man with wavy hair and a beard, wearing a striped shirt, smiling slightly.

Lachlan Brooks | Contracts Administrator

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Black and white portrait of a smiling young man with short dark hair, wearing a collared striped shirt.

Nick Goldsworthy | Contracts Administrator

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A young woman with long hair, wearing earrings and a collared shirt, smiling in front of a plain background.

Shelby Dunn | Project Administrator

A young man with curly hair and a mustache, wearing a striped collared shirt, smiling at the camera, against a plain background.
A young man with curly hair and a mustache, wearing a striped collared shirt, smiling at the camera, against a plain background.

Digby Barrow | Junior Contracts Administrator

BEYOND THE BUILD

investing in people beyond the projects.

At Insight, our commitment extends beyond construction. We believe in supporting our people, strengthening local communities and creating opportunities that make a positive difference beyond the projects we deliver.

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