ABOUT US

We create and deliver places that understand people, elevate performance and strengthen organisations.

Founded by Luke Finlay in 2011, Insight Building Services was born from a desire to do things differently - with more care, more clarity and more accountability.

What began as a small team in the Hunter has grown into a multidisciplinary practice of designers, project managers and construction specialists, united by a simple belief: when you truly understand how people work, you can create workplaces that perform better.

For Insight, intelligent workplaces are not just about structure, systems and efficiency - they’re also about people. Understanding culture, behaviours and human needs is as critical as technical precision. It’s this balance of strategic intelligence and emotional intelligence that shapes every space Insight creates.

Over the past 15 years, Insight has become a trusted partner for organisations seeking workplaces where culture, operations and performance align - environments designed with intent, empathy and long-term value in mind.

Proudly independent, Insight remains guided by Luke’s commitment to quality, innovation and genuine collaboration.

Today, Insight leads with strategy first - delivering intelligent places that elevate people, sharpen performance and help businesses move forward with confidence.

Modern kitchen and dining area with wooden cabinets, round wooden table, and chairs, large window with blinds, and minimal decor.

OUR VALUES

At Insight, our culture is shaped by the principles that guide how we think, collaborate and deliver.

We are proud members of the Master Builders Association, reflecting our commitment to industry standards, continuous improvement and professional excellence.

INTEGRITY

We do what we say and say what we mean.

SOLUTIONS

We think critically and act proactively.

LOYALTY & TRUST

Built over time, proven in delivery.

PASSION

We care about the work we do and the people we work with.

GAME ON

We show up with energy, focus and commitment.

OUR TEAM

Our team is driven by a shared commitment to quality, collaboration and continuous improvement, creating confidence at every stage of the project journey.

The health, safety and wellbeing of our employees, contractors and partners is our highest priority. We uphold strict safety standards across all projects and stages of delivery.

Black and white photo of a smiling bald man with a beard, wearing a white collared shirt.
Black and white photo of a smiling bald man with a beard, wearing a white collared shirt.
Black and white portrait of a smiling man wearing a collared shirt.
Black and white portrait of a smiling man wearing a collared shirt.

Luke Finlay | Director

Ryan Riddell | Operations Manager

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Black and white photo of a man with curly hair, smiling, wearing a striped collared shirt.

James Brownlee | Construction Manager

A black-and-white portrait of a young woman with long straight hair, smiling, wearing a blazer and a white shirt.
A black-and-white portrait of a young woman with long straight hair, smiling, wearing a blazer and a white shirt.

Keeley Fishlock | EA & Project Administrator

A woman smiling, wearing glasses, a blazer, and a necklace, in black and white portrait.
A woman smiling, wearing glasses, a blazer, and a necklace, in black and white portrait.

Olivia Albertson | Finance & Administration Officer

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Black and white portrait of a middle-aged man with short hair, wearing a collared shirt, smiling against a plain background.

Adam O’Connor | Senior Estimator

A black and white portrait of a smiling young man with short dark hair, wearing a collared shirt.
A black and white portrait of a smiling young man with short dark hair, wearing a collared shirt.

Jordan Neal | Estimator

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Black and white photo of a man smiling, wearing glasses and a collared shirt.

Trent Fox | Senior Project Manager

Black and white photo of a man with dark hair wearing a striped collared shirt, smiling at the camera against a plain background.
Black and white photo of a man with dark hair wearing a striped collared shirt, smiling at the camera against a plain background.

Trent Sattler‍ ‍| Project Manager

Portrait of a smiling man with short hair and a beard, wearing a collared shirt, against a plain background.
Portrait of a smiling man with short hair and a beard, wearing a collared shirt, against a plain background.

Grant Currie | Project Manager

A black and white photo of a smiling young man with medium-length hair, wearing a collared shirt.
A black and white photo of a smiling young man with medium-length hair, wearing a collared shirt.

Matthew Hunter | Contracts Administrator

Black and white portrait of a young man with wavy hair and a beard, wearing a striped shirt, smiling slightly.
Black and white portrait of a young man with wavy hair and a beard, wearing a striped shirt, smiling slightly.

Lachlan Brooks | Contracts Administrator

Black and white portrait of a smiling young man with short dark hair, wearing a collared striped shirt.
Black and white portrait of a smiling young man with short dark hair, wearing a collared striped shirt.

Nick Goldsworthy | Contracts Administrator

A young woman with long hair, wearing earrings and a collared shirt, smiling in front of a plain background.
A young woman with long hair, wearing earrings and a collared shirt, smiling in front of a plain background.

Shelby Dunn | Project Administrator

A young man with curly hair and a mustache, wearing a striped collared shirt, smiling at the camera, against a plain background.
A young man with curly hair and a mustache, wearing a striped collared shirt, smiling at the camera, against a plain background.

Digby Barrow | Junior Contracts Administrator

BEYOND THE BUILD

investing in people beyond the projects.

VIEW COMMUNITY PROJECTS
VIEW COMMUNITY PROJECTS
Three men working on a construction project outdoors, with trees and a building in the background. They are wearing sunglasses, hats, and beige shirts, and are examining or working on a wooden structure.